RETURNS AND REFUNDS

www.littleloubaby.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 30 days of purchase with a valid reason for return. The item/s must be packed and returned in the original Little Lou Baby packaging. Should you wish to return your high chair or cot, the box must not be opened. Please notify us via email at info@littleloubaby.com.au within 30 days of purchasewith a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.littleloubaby.com.au