RETURNS AND REFUNDS
We offer a 30 day in-home trial on all our prams and strollers. This allows you to set it up in your home, see, push, fold - as you would in a store and if you are not convinced that our product is right for you and your family, simply return it for free and your money back!
www.littleloubaby.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 30 days of receiving your product with a valid reason for return. The item/s must be packed and returned in the original Little Lou Baby packaging in its brand new unused condition.
If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.littleloubaby.com.au
Please note - Highchairs are not included in the 30 day free return policy.